Luis Hestres, Ph.D.-2-be

(Occasionally) deep thoughts on communication, technology and social change.

Archive for the ‘Intellectual Property’ Category

Meeting digital content customers where they’re at

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Kindle logo

Kindle logo

One of the reasons digital content customers turn to file sharing services like BitTorrent is that content providers are often not meeting customers where they’re at in terms of their expectations. This fact was brought home to me over the past couple of weeks through both personal experience and an encounter with hilarious content on the Web.

First, the personal experience. Last week I lent a classmate a Kindle book for class. This being my first ebook loan, it never occurred to me that when I lent it out, I lost all ability to read the book until the loan was returned. And why would I? Why would I assume that Amazon would choose to replicate one of the worst characteristics of a physical book in digital form? I understand that if I had lent a physical book to my classmate I wouldn’t have been able to read it again until she returned it, but nothing of the sort occurred to me when I lent her the ebook.

When I realized this, I became exasperated, perhaps to an unreasonable degree, because it seemed so ludicrous. Granted, this is a First World Problem if there ever was one–although not as tragic as not having WiFi on the plane–but within my socioeconomic bubble, I believe I was within my rights to be mad.

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